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CASE STUDIES

PKS Associates

Full-Scale Software Transformation

AI

Data Science

Devops

UI/UX

Software Development

PKS Associates, Massachusetts’ second-largest Deputy Collector, engaged Scrapbox for a full-scale software transformation. Over a long-term partnership, Scrapbox is documenting PKS's systems, identifying key improvements, and creating a roadmap to implement a modern, automated software suite tailored to municipal service needs.

Project Overview

PKS’s existing software suite, an on-premises system developed over 20 years ago, has been instrumental to their operations but lacks the scalability and functionality required to meet the demands of today’s environment. Recognizing the need for a modern solution, PKS engaged Scrapbox to design and build an entirely new software platform that not only replaces their legacy system but enhances it, with cloud migration and next-generation capabilities at its core.

Process and Approach

To ensure a successful transformation, our team has taken a holistic approach, led by dedicated business analysts who are documenting PKS’s processes in detail. This comprehensive documentation phase allows us to understand each facet of PKS’s business operations and identify critical areas for improvement. Our architects have designed a new system from the ground up, specifically tailored to PKS’s needs and optimized for efficiency, scalability, and adaptability.

Scrapbox’s engineering team is building the entire platform, implementing modern software engineering practices and leveraging cutting-edge technologies to create a robust, user-friendly system. In addition, we are leading a full cloud migration, moving PKS’s operations from an on-premises infrastructure to a scalable, secure cloud environment. This migration ensures flexibility, improved data accessibility, and reduced overhead costs, positioning PKS to respond dynamically to future needs and growth opportunities.

Key Outcomes

The newly developed platform is set to drive significant efficiency gains by streamlining PKS’s core business functions, minimizing the need for manual processes, and enabling smoother workflows across the organization. Through cloud migration, PKS will also realize substantial cost savings by reducing on-premises maintenance and infrastructure expenses, directly improving their bottom line. The cloud-based design supports scalability, providing PKS with a flexible foundation that can expand and adapt seamlessly as their business grows. Additionally, the redesigned user interface offers a modern, intuitive experience that enhances ease of use for PKS’s team, making day-to-day operations faster and more efficient.

Through this transformative partnership, Scrapbox is empowering PKS Associates to operate at peak efficiency, adapt to evolving needs, and prepare for sustained growth well into the future. With a technology infrastructure tailored to their unique needs, PKS is now positioned to achieve its vision for continued success and leadership in the industry.

Diving Deeper

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